General Community Information

Vyne on Haven offers modern apartment living just steps from downtown Elmhurst, with convenient access to numerous restaurants, coffee shops, shopping, and entertainment. Located next to the Elmhurst Metra station, the community also provides an easy commute to downtown Chicago and the western suburbs. Our fully concrete construction helps reduce outside noise, while each apartment features modern finishes such as stainless steel appliances, built-out closets, and quartz countertops. Residents also enjoy an extensive amenity package that includes complimentary coffee, private work pods, a fitness center, Zen garden, swimming pool, and Sky Lounge.

Pet Policy

Vyne on Haven welcomes both cats and dogs, with a maximum of four pets per apartment and no weight limit. A one-time pet fee and monthly pet rent apply. Restricted breeds include Pit Bull Terriers, Staffordshire Terriers, Presa Canarios, Rottweilers, Akitas, Doberman Pinschers, Alaskan Malamutes, Chows, and wolf hybrids. Residents and their pets can also enjoy our convenient on-site dog wash and pet run. Please contact our leasing office for more details.

Leasing & Applications

Applications are completed online and include an application fee and an administrative fee. Vyne on Haven does not collect a security deposit or hold apartments before an application is completed. Applicants must demonstrate a combined household income of at least three times the monthly base rent. Guarantors, when applicable, must demonstrate income of at least five times the monthly base rent. Applicants are typically asked to provide a valid government-issued ID and proof of income. The screening process evaluates overall creditworthiness and other applicable rental criteria.

Lease Terms & Renewals

Vyne on Haven typically offers 12-month lease terms. Short-term leases may be available upon request and are subject to an additional premium. Lease terms, availability, and pricing are subject to change. Residents typically receive renewal offers approximately 75 days before their lease expiration date. After the initial lease term has been fulfilled, a month-to-month option may be available with a 20% premium.

Parking & Transportation

Vyne on Haven offers reserved parking in an enclosed garage for a monthly fee. Parking is limited to one space for studio apartments and up to two spaces for one-, two-, and three-bedroom apartments, subject to availability. The community also offers four first-come, first-serve EV charging stations. Residents are responsible for the electricity used, and an hourly fee applies if a vehicle remains connected after charging is complete. Six reserved EV parking spaces are also available for a monthly fee, with residents responsible for their electricity usage. The community does not offer on-site guest parking. Guests may use paid surface parking across from the building through the Passport Parking app or utilize public parking garages in downtown Elmhurst. Vyne on Haven is also conveniently located next to the Elmhurst Metra station, providing easy access to downtown Chicago and the western suburbs.

Packages & Deliveries

Vyne on Haven offers a secure package room that is accessible to residents 24 hours a day. When a delivery carrier properly checks in a package, the resident receives a notification through the Luxer One app. The package room includes designated space for oversized deliveries and a refrigerator for items that require cold storage. Residents are responsible for meeting food delivery drivers and promptly collecting food deliveries.

Maintenance & Service Requests

Residents can submit maintenance requests through the resident portal on our website or through the HomeBody resident app. Requests may also be submitted by calling or emailing the leasing office, although the app and resident portal are typically the fastest options.

For an after-hours maintenance emergency, residents should call the main office at 331-899-1000 and press 0 when prompted. The call will be forwarded to the on-call maintenance team member. Residents should leave a brief description of the emergency, and the on-call team member will return their call.

Qualifying maintenance emergencies include:

  • An after-hours lockout
  • No water
  • A unit-wide electrical failure
  • An unusable toilet when the apartment has only one bathroom
  • Flooding or broken pipes
  • No heat when the outside temperature is below 60°F
  • No air conditioning when the outside temperature is above 85°F
  • Nonworking exterior doors, locks, or windows

Residents are required to provide permission to enter the apartment so the maintenance team can complete the requested service.

Amenities & Access

Vyne on Haven offers an extensive amenity package that includes complimentary resident coffee, private work pods, a fitness center, seasonal swimming pool, Zen garden, Sky Lounge, dog wash, pet run, and a 24-hour package room. The seasonal pool is open daily from 8:00 a.m. to 10:00 p.m. and is typically available from Memorial Day through Labor Day. The Sky Lounge and Zen garden are open daily from 6:00 a.m. to 10:00 p.m. Other community amenities are available 24 hours a day. Residents use a key fob to access the building, amenities, and their apartment. Guests may contact residents through the ButterflyMX callbox, and residents can provide building access through the ButterflyMX app. Amenity reservations are generally not required, although the Sky Lounge may be privately reserved for an hourly fee. Each leaseholder may bring up to two guests into the amenity areas. Please contact our leasing office for more details.

Utilities

Residents are responsible for establishing an individual electricity account with Commonwealth Edison before moving in. Water, sewer, gas, and trash-related services are billed back to the resident. Water, sewer, and gas charges are calculated using a ratio utility billing system, or RUBS, based on the apartment’s square footage and number of occupants.

The following required monthly charges also apply:

  • Internet: through the community’s designated provider
  • Valet trash: door-to-door trash collection five nights per week
  • Pest control
  • Trash removal
  • Utility billing administration

A one-time account setup fee and a one-time account closeout fee also apply.

Guest & Visitor Policy

Guests may stay for a maximum of 14 consecutive nights and do not need to be registered with the leasing office. Residents must accompany their guests in all community amenity spaces. Guests may contact residents through the ButterflyMX callbox; however, because the elevators require key-fob access, residents must meet their guests in the lobby. Guest pets are not permitted.

Renters Insurance

Renters insurance is required throughout the lease term, with a minimum of $100,000 in personal liability coverage. The policy must list the following as an interested party:

Vyne on Haven C/O Greystar
PO Box 100513
Florence, South Carolina 29502

Residents may purchase coverage from the insurance provider of their choice, provided the policy meets the community’s requirements. A community-provided liability program is also available. Personal property coverage is not required but is strongly recommended to help protect the resident’s belongings.

Move-In Process

Before move-in, residents receive a Welcome Home letter outlining their prorated move-in charges and other important instructions. Move-in payments may be made by credit card, debit card, or certified cashier’s check. All lease documents must be signed, and proof of renters insurance and an active Commonwealth Edison electricity account must be provided before keys can be released. Residents may pick up their keys, key fobs, garage remote, and move-in packet from the leasing office Monday through Saturday between 10:00 a.m. and 5:00 p.m. The leasing office is closed on Sundays. Residents may continue moving personal items after office hours, but the freight elevator is only available while the leasing office is open. Elevator reservations do not require an additional fee. The apartment is not inspected jointly with the resident at move-in. Instead, residents receive an inventory and condition form to complete and return to the leasing office.

Resident Portal & Payments

Residents can manage their accounts through the online resident portal or the HomeBody app. Both options allow residents to view their current balance, lease documents, and payment history, as well as establish recurring automatic payments. Accepted payment methods include certified cashier's check, debit card, and credit card. Convenience fees apply to debit and credit card payments. Personal checks and money orders are not accepted. Rent is due on the first day of each month, with a grace period through the fifth. Rent is considered late on the sixth, at which time a late fee applies.

Safety & Security

Vyne on Haven provides controlled building access through resident key fobs and the ButterflyMX visitor entry system. Cameras are located in common areas and at select entrances, but they do not provide coverage throughout the entire building. The enclosed garage can be accessed from a vehicle using a garage door opener or from inside the building using a key fob. Apartment entry doors also use key-fob access. Each apartment includes smoke and carbon monoxide detectors, and the building and apartments are equipped with fire alarm and fire suppression systems. The community does not provide a courtesy patrol. In an emergency or whenever immediate assistance is needed, residents and guests should call 911. These features are intended to support controlled access and emergency preparedness, but no system can guarantee personal safety or prevent all incidents.

Pricing & Availability

Current apartment pricing and availability are available on the Vyne on Haven website. Prospects may also call, email, or visit the leasing office. Calling or emailing ahead to schedule an appointment is recommended to help avoid delays upon arrival. Pricing is subject to change at any time and may vary based on the specific apartment, availability, lease term, and move-in date. Online pricing includes required monthly fees and provides a breakdown of the base rent and applicable required charges. Prospects can also schedule a tour and submit an application online.